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MASSACHUSETTS NOTARY GUIDE

The Massachusetts Notary Journal: What the Law Requires

Massachusetts requires notaries to keep a journal of every notarial act. This guide explains what each entry must include, what you must never write down, how to protect your journal and how long to keep it, drawn from the statute and from more than 20 years of notarizing in Boston.

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AT A GLANCE

Required since 2017

M.G.L. c. 222, §§ 22 and 24

  • One bound journal, or a compliant electronic one
  • An entry for every notarial act
  • Never record an SSN or card number
  • Keep it 7 years after your commission
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Who must keep a journal

Every Massachusetts notary public must keep a chronological official journal of notarial acts under M.G.L. c. 222, § 22, which took effect on January 4, 2017. Two groups are exempt: notaries who are attorneys, or who are employed by attorneys and notarize as part of that work, and notaries employed by a government entity, for notarial acts performed within that employment. Some websites still say Massachusetts doesn’t require a journal. That stopped being true in 2017.

What each journal entry must include

EntryWhat to record
Date and timeWhen the notarial act took place, recorded at the time of the notarization
Type of notarial actAcknowledgment, jurat, signature witnessing or copy certification
The documentIts type, title or a description. One entry can cover several documents signed by the same person in one transaction or on one date
Each signer and witnessTheir signature, printed name and address. If someone tells you they are a battered person, note that their address is not a public record
Evidence of identityThe type of ID, the issuing agency, the ID number and its issue or expiration date; or that you relied on a credible witness or personal knowledge
In person or remoteWhether the act was performed in person or remotely; for remote acts, the addresses of the notary and each signer and witness
FeeAny fee charged, including any technology services fee
LocationWhere the notarization took place

Summarized from M.G.L. c. 222, § 22(c). Entries are not required for issuing a summons or subpoena or administering an oral oath.

What you must never record

  • Social Security numbers. If an ID card shows one, write “SSN” in place of the number.
  • Credit card numbers. The law prohibits recording them in the journal.

And when you decline to perform a notarial act, record the refusal and the reason for it.

Paper or electronic

Paper journal

A permanently bound book with numbered pages. You may keep only one paper journal at a time, so finish one before starting the next.

Electronic journal

Permanent and tamper-evident, kept according to the Secretary of the Commonwealth’s rules. You may keep more than one electronic journal, as long as each one complies.

Exclusive control

When you aren’t using it, the journal stays under your exclusive control, or that of a technology provider you designate by agreement. No other notary may use your journal.

Not your employer’s

Your journal belongs with you. It may not be surrendered to an employer when your employment ends.

Inspection, safeguarding and retention

  1. 1

    Lawful inspection

    A law enforcement officer conducting an official investigation may examine the journal, a court may subpoena it and the Secretary of the Commonwealth may direct its surrender. You may seek a judicial protective order.

  2. 2

    Safeguard it

    Protect the journal and your other notarial records. They may be surrendered or destroyed only as the law, a court order, a regulation or the Secretary requires.

  3. 3

    When your commission ends

    Destroy or deface your seal and stamps so they can’t be used, as soon as is feasible.

  4. 4

    Keep it seven years

    Keep your journal and records for seven years after your commission expires, is resigned or is revoked, under M.G.L. c. 222, § 24.

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Journal habits that protect you

  • Fill in the entry before the signer leaves. The law requires recording at the time of the notarization, and you can’t ask for a signature later.
  • Write the ID details exactly. A wrong expiration date or ID number is hard to correct after the fact.
  • Use one entry per signer, per transaction. Listing every document signed in that transaction keeps the record clear.
  • Note anything unusual. A refusal, a credible witness, a signature by mark or an interpreter is worth a brief note.
  • Store it securely at home. Never leave a journal in a car or an unlocked office.

Frequently asked questions

Is a notary journal required in Massachusetts?

Yes. Since January 4, 2017, M.G.L. c. 222, § 22 has required Massachusetts notaries to keep a chronological official journal of their notarial acts. The main exceptions are notaries who are attorneys or work for attorneys, and government employees acting in their official role.

Can I keep my journal electronically?

Yes, if it is permanent, tamper-evident and meets the Secretary of the Commonwealth’s rules for electronic journals. A paper journal must be a permanently bound book with numbered pages, and you may keep only one paper journal at a time.

Should I write down the signer’s ID number?

Record the type of ID, the issuing agency, the ID number and its issue or expiration date. Never record a Social Security number or a credit card number; if an ID shows a Social Security number, write “SSN” instead.

Do I need an entry for every document?

One entry can cover several documents signed by the same person in a single transaction or on the same date. Each person who signs, and each witness, signs the journal.

What if I refuse to notarize?

Record the refusal and the reason for it in your journal.

Who can look at my journal?

Massachusetts law allows a law enforcement officer conducting an official investigation to examine it, a court to subpoena it and the Secretary of the Commonwealth to direct its surrender. A notary may ask a court for a protective order.

How long do I keep my journal?

Keep and safeguard it while you are commissioned, and for seven years after your commission expires, is resigned or is revoked, under M.G.L. c. 222, § 24.

Can my employer keep my journal if I leave?

No. The journal stays under your exclusive control and may not be surrendered to an employer when your employment ends. No other notary may use it.

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